Privacy notice · Version 1, 12 November 2026

Your data at Sondeia

Short version: we keep what you send us to prepare your diagnosis, we use your email for that diagnosis and, only if you ask, for the newsletter, and we do not sell anything to anyone.

Who is responsible

Sondeia is a service of Digital Caravel (João Filipe Ferreira, sole trader), the controller of the data described here. Contact: [email protected].

What we keep when you request a diagnosis

• your website's address, or your business's name and town if you have no website;
• the email address you give us;
• where your customers are (the country you choose);
• whether you ticked the newsletter box, which version of this notice you saw, and the date.

We do not keep your IP address with your request. To stop abuse, we keep a one-way scrambled form of it, together with that day's date, and delete it the next day.

Why, and on what basis

• Your diagnosis: to prepare it and send it to you, because you asked for it.
• The newsletter: only with your consent, given by ticking the box. You can withdraw it at any time, by the link in each newsletter or by writing to us.

Who else handles it

• Cloudflare hosts this site and stores the requests, as our processor.
• To prepare the diagnosis, we send your website's address or your business's name and town, never your email, to the services that run the reading: our reading engine's host, a search-data provider, and the AI services we ask (such as ChatGPT, Gemini and Google).
• We send the diagnosis and the newsletter from our own mailbox or through an email-sending provider acting for us.

Some of these providers may process data outside the European Economic Area. Where they do, they work under the safeguards the law requires, such as the European Commission's standard contractual clauses.

How long

• Diagnosis requests: 12 months after the diagnosis is sent, then deleted.
• The newsletter list: until you unsubscribe.

Cookies and tracking

This site sets no cookies and uses no analytics or advertising trackers.

Your rights

You can ask to see, correct or delete your data, object to its use, or take it with you, by writing to [email protected]. We answer within a month. You can also complain to a data protection authority, for example the one in the country where you live.

Changes

If this notice changes, the new version and its date appear here.